Privacy Policy
How Mingle handles your data
Made with Mingle
Effective: December 27, 2024
This Privacy Policy describes how MINGLE ("Mingle", "we", "us", or "our") collects, uses, and discloses your personal information when you use our mobile application or services from Mingle (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are an app user, website visitor.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational needs. Updates will be posted within the app, and the "Effective Date" will be revised accordingly. Continued use of the Services indicates your acceptance of the updated policy.
How We Collect and Use
Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable, terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information
We Collect
The types of personal information we obtain about you depends on how you interact with our App and use our Services. When we use term “personal information”, we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect
Directly from You
Information that you directly submit to us through our Services may include:
-
Basic contact details include first name, last name, and student email address.
-
Account information including your username, password.
-
Student Information including Student ID number, major, minor (optional), and year of graduation (optional).
-
Schedule Details including the information about the classes you choose and used for creating timetables.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
How We Use
Your Personal Information
Providing Core Features and Services
We use your personal information to provide you with the Services, including enabling core app functionalities such as account creation, class selection, and schedule sharing with friends.
Notifications and Updates
We use your personal information to send notifications about schedule updates, friend requests, and other app features to ensure you stay informed about your account and app activity.
Analytics and User Experience Improvements
We use your personal information to analyze app performance and user behavior to improve our Services and enhance your overall experience.
Location Awareness
We use your personal information, such as location data, to help you identify your current location for better usability of our Services.
Marketing and Advertising
We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
Security and Fraud Prevention
We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
Communicating with you
We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.
How We Disclose
Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, as outlined in this Privacy Policy.
Such circumstances may include:
-
With vendors or third parties who perform services on our behalf to operate and improve the app, such as: (e.g., IT and cloud storage management, Data analytics to enhance app performance and user experience, Customer support services, Communication services to send notifications or updates).
-
When you specifically direct or consent to us disclosing certain information to third parties, such as when you share your schedule with friends or integrate your account with external platforms.
-
To comply with applicable laws, regulations, or legal processes (e.g., responding to subpoenas, court orders, or other lawful requests). We may also disclose information to enforce our Terms of Service or to protect the safety, rights, or property of our users, the app, or others.
-
In connection with a business transaction such as a merger, acquisition, reorganization, or sale of assets, or in the unlikely event of bankruptcy or similar proceedings.
We may disclose the following categories of personal information and sensitive personal information (denoted by *) about users for the purposes described above in “How We Collect and Use Your Personal Information” and
“How We Disclose Personal Information”:
"Do Not Sell My Personal Information"
Under the California Consumer Privacy Act (CCPA), California residents have the right to opt-out of the sale of their personal information. Mingle does not sell personal information as defined by CCPA. However, if you wish to exercise your right to limit data sharing, you may contact us at csulbmingle@gmail.com or use the settings within the app to update your preferences.
Category
Categories of Recipients
-
Identifiers such as name, email address, username, and other account details.
-
User-generated data such as schedules or preferences are shared with others through the app.
-
Internet or other similar network activity, such as Usage Data
-
Usage Data such as app activity logs, device information, and analytics data shared with service providers to improve functionality and performance.
-
Business and marketing partners
Retention and Deletion of
Personal Information
When you delete your account or request deletion of your personal data, we follow a structured process to ensure the secure removal of your information:
Information Deleted Within 30 Days:
- User account details (name, email, username, password, etc.) will be deleted within 30 days of account termination or upon request.
- Timetable and shared schedule data will also be deleted or anonymized within this period.
Anonymization of Shared Data:
- Any user-generated or shared content within the app, including schedules and activity logs, will be anonymized to prevent identification while retaining insights for operational purposes.
Restricted Retention for Legal/Operational Purposes:
- Certain data may be retained for:
Legal compliance (e.g., financial records) for up to 5 years.
Dispute resolution or legal claims for up to 1 year.
No Recovery Option:
- Once your account is deleted, it cannot be recovered. However, you may create a new account using the same email address.
Final Data Handling:
- All retained data will be permanently deleted or anonymized after the expiration of the retention period.
User Generated Content
The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone. We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
Children’s Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
Security and Retention of
Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Your Rights and Choices
Right to Access / Know
You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
Right to Delete
You may have a right to request that we delete personal information we maintain about you.
Right to Correct
You may have a right to request that we correct inaccurate personal information we maintain about you.
Right of Portability
You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, You may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.
International Users
Please note that we may transfer, store and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third party service providers and partners in these countries.
If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at csulbmingle@gmail.com or contact us at Mingle webisite